“Because you only want to do this once!”
Urban Windows & Doors brings in nothing but the industry’s highest rated products and backs them with expert installation and service.
Urban first opened its doors in Sudbury, Ontario in January of 2006.
Comprised of industry veterans from the Sudbury area. Urban stands apart from the rest of their competitors by not catering to the cash and carry crowd. That’s right folks, No “do it yourselfer’s” here! From the beginning, their objective was to ensure that when you finally decide to do or redo your windows and doors you will only have to do it once in your lifetime. You see, at Urban they know firsthand how stressful it can be when you install the window with your friend “the contractor” and then it leaks and the manufacturer says “Not covered due to improper installation”. So they decided to put an end to the madness;
At Urban Windows and Doors we define “professional service” as the pursuit of service perfection. We may not ever attain that perfection but if we continually try, than we are acting as professionals.
- We keep an open line of communication with our customers, even if it requires a call from the owner/operational manager.
- We make and keep our appointments and in the event we simply cannot we call ahead of time and reschedule at our customers earliest convenience.
- Our service agents are instructed to go the extra mile to ensure customer satisfaction, even if it means investing extra time.
- We make sure that our clients get both what they want and what they need.
- We maintain these high standards in everything we do, no detail is too small to be overlooked.
- We make sure our presence is welcomed and comforting by dressing appropriately, being mindful of our customer’s home and being patient and understanding to our customers concerns. RESPECT, RESPECT, RESPECT.
Expert Window and Door Installation
You see at Urban Windows and Doors we are so passionate about our products being installed properly that we do not cater to the cash and carry market. That’s right! We do not sell anything we are not contracted to install. At Urban Windows and Doors when we say “expert installation” we mean, we’ve hired the right people and made sure they have the right training, equipment, information, and support. We work with our installers to ensure they are properly equipped for whatever the job might require. We also ensure that they are properly informed about the job or jobs they are listed for that day. We also work with them to ensure that they remain current with the latest methods of installation and construction codes. Most importantly, in the event that an unforeseeable snag in the installation job occurs, we work with them to ensure that it just gets done properly.
Our Windows & Doors
Contact us today and ask about our Financing Options and our Lifetime Guarantees!
- Claude Paquette
- Don Simoneau
- Pat Rochon
- Rob Morin
Urban Window & Doors, Doors & Windows, Windows, Home Improvements & Renovations, Siding Contractors, in Sudbury Ontario.